Privacy Policy - Excellence VIP

At Excellence VIP, the privacy of your personal data is a top priority. This policy is designed to inform you about how we collect, use, share, and protect your personal information.

1. Information We Collect

• First and last name
• Email address
• Phone number
• Booking information (dates, location, selected vehicle, chosen options)
• IP address and browsing data

2. Use of Data

The data we collect is used to:

• Process your car rental bookings
• Contact you if necessary (confirmation, modification, assistance)
• Send promotional information if you have given your consent
• Improve your user experience on our website

3. Data Sharing

Your personal data is never sold. It may be shared with our trusted partners only as part of the service we provide (e.g., insurance, payment provider, driver if the option is selected).

4. Security

We implement technical and organizational security measures to protect your data from unauthorized access or loss.

5. Cookies

We use cookies for audience measurement and to improve navigation. You can configure your browser to refuse all or some cookies.

6. Your Rights

In accordance with applicable laws, you have the following rights:

• Right to access your personal data
• Right to rectification
• Right to object and to erasure
• Right to data portability

To exercise your rights, please contact us by email at contact@excellencevips.com.

7. Changes

We reserve the right to modify this privacy policy at any time. Any updates will be published on this page with the corresponding revision date.

8. Contact

For any questions or complaints regarding our privacy policy, please contact:

Excellence VIP
Phone: +212 710 666 777
Email: contact@excellencevips.com